Privacy Policy

SLN Official is operated by Real Human Being, Inc. This policy covers slnofficial.com and the SLN mobile apps, together “the Services”. It is written against what the software actually does.

What we collect

Account: your email address or phone number, a password stored only as a hash, and a display name if you give one. A handle, if you choose one, is public and appears next to anything you post.
What you do in the app: brands you follow, drops you set reminders for, your watchlist, votes, notification settings, and the choices you make during onboarding.
What you post: messages in drop chats, reports you file, and accounts you block. Chat messages are public.
Notifications: if you allow them, a push notification token, your platform, and your device timezone, which is what makes quiet hours land in your evening rather than ours.
Usage and crashes: which screens and features you use, sent while you are signed in; and, when the app fails, the error with basic device and OS information, which is not linked to your account.
Affiliate clicks: when you tap a link to a retailer we record the product, brand and price.
Deal helper: the questions you ask with Explain on a deal, and the answers, saved to your account so you can come back to them. Before you sign in, your one free chat is kept against a random browser id for 30 days, then deleted unless you make an account.
The website also uses cookies for basic functionality and measurement.

What we do not collect

We do not collect your location. We do not use the advertising identifier and do not track you across other companies’ apps or websites. We do not access your contacts, photos, camera, microphone or health data. The app contains no purchases and we never see payment card details.

Why we use it

To run your account, send the alerts you asked for and nothing you did not, show you the brands and drops you chose, publish what you post and act on reports and blocks, fix crashes, understand which parts of the app get used, and earn the affiliate commission that keeps the Services free.

Who we share it with

We do not sell your personal information, and we do not share it for advertising.
We use service providers who host, run and support the Services, and affiliate partners who attribute purchases made through our links. Each gets only what its job needs.
Questions you ask the deal helper are sent, with the deal’s details, to an AI service provider that writes the answer. Your name, email and account details are not sent, and card numbers, email addresses, phone numbers and street addresses you type into a question are removed before it is saved or sent.
We also disclose information where the law requires it, or to protect someone’s safety or our rights.

Affiliate links

Some links in the Services earn us a commission when you buy. It never changes what you pay, and nothing is included because it pays.

How long we keep it

Account information is kept while your account exists and is erased when you delete it, along with your chat messages. Usage and crash data is kept for as long as it is useful for finding faults and improving the Services. Affiliate click records are kept as commercial records but are unlinked from you when your account is deleted, so what remains cannot identify you.

Deleting your account

You can delete your account in the app: Yours, then the profile button, then Delete Account. No email to us is needed.
You are signed out immediately and cannot sign back in. Your account and personal data are then permanently erased after seven days. That gap exists so a deletion tapped by mistake can be undone — reach us through slnofficial.com/contact within those seven days and we can stop it. After that it is gone and cannot be restored.
Erased: your account, profile, handle, follows, reminders, watchlist, votes, notification settings, push tokens, chat messages, deal helper chats, reports and blocks. Kept: affiliate click records, with your identity removed.

Children

The Services are not directed to children under 13 and we do not knowingly collect their personal information. If you believe a child has given us information, tell us through slnofficial.com/contact and we will delete it.

Your rights

You can ask for a copy of your personal data, ask us to correct it, or ask us to delete it — through slnofficial.com/contact, or by deleting your account in the app.
If you are in the EEA or the UK you may also request a portable copy, restrict or object to processing, and complain to your local data protection authority. We rely on your consent for notifications and analytics, on our contract with you to run your account, and on our legitimate interest in keeping the Services working and being paid affiliate commission. You can withdraw consent at any time by turning notifications off or deleting your account. Our servers are in the United States.

Security

Your sign-in token is held in the iOS Keychain or Android Keystore rather than ordinary app storage, passwords are stored only as hashes we cannot read, and traffic to our servers is encrypted. No system is perfectly secure and we will not claim otherwise.

Changes

If we change this policy we will update the date above, and say so in the app or by email if the change is significant.

Contact

Real Human Being, Inc.
slnofficial.com/contact